Refund policy
Refund & Return Policy
Thank you for shopping with us! As all items are handmade with care, please review our policy before placing an order.
🧵 Order Processing Time
All items are handmade to order. Please allow 3–7 business days for production before shipping.
📦 Returns
We accept returns within 7 days of delivery under the following conditions:
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Items must be unused, unworn, and in original condition
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Buyers must contact us within 7 days after receiving the item
💸 Return Shipping & Fees
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Buyers are responsible for return shipping costs
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Original shipping fees are non-refundable
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A shipping fee (the original shipping cost we paid) will be deducted from your refund
❌ Non-Returnable Items
The following items cannot be returned:
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Custom or personalized orders
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Sale or discounted items
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Digital products (patterns, tutorials, etc.)
💔 Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 3 days of delivery with photos.
We will arrange a replacement or full refund.
💰 Refunds
Once the returned item is received and inspected, your refund will be issued to your original payment method.
📮 Shipping Disclaimer
We are not responsible for delays caused by shipping carriers, customs, or incorrect address provided by the buyer.
💌 Contact Us
If you have any questions, feel free to contact us anytime.